Hayes & Stolz takes great effort in the design and manufacture of its products in order to ensure that our equipment, when delivered, will provide years of trouble-free service. However, we recognize that these efforts do not end with the arrival of the equipment at the installation site. Providing “service-after-the-sale” is equally essential to the effectiveness and successful operation of the equipment.
Hayes & Stolz employs knowledgeable, highly qualified technicians that are available to answer your questions and provide technical assistance for installation, start-up and operation of your equipment. Often solutions can be determined with minimal delay through communication by phone, e-mail, or fax. If necessary, a technician can be scheduled and dispatched to your location. Customers can also pre-arrange for a technician to be on-site for technical advice during critical installations and start-ups.
Our Service Technicians are also available to expedite and resolve warranty claims; provide on-site inspection services for PM programs; provide on-site evaluations and recommendations for equipment that may not be performing optimally; or just to discuss issues with the operation of your equipment. Contact H&S for billing rates and for scheduling.
Contact H&S for billing rates and for scheduling.